Things like Tauren melee reach being bigger, which is something I experienced going away live during Black Temple Illidan progression (at least for that particular encounter), is confusing to players as it's a significant advantage over other races in some instances. No quest tracking is another apparently confusing issue, as many Mankirk's WIfe seekers well know, and there's a whole lot more where that came from:
They seem to have expected some things, though, see adding pets with aquatic damage (gun and ooze) aswell as a resistant cockroach to stop us from cheesing everything with elementals. Yet, a fact their damage output is low combined with shields not checking for racial damage means this mechanic prevents a lot as you mentioned. The last boss has got an ability to remove basic shields so perhaps that was not in oblivion either… unlike the reactive damage. Also, an ability that forces swap altogether with an ability which prevents from being swapped, including critters? I can't say I like it.
There are two parts of the quest chain for each continent. The first part involves defeating numerous Master Pet Tamers, and the second requires you to triumph over the Grand Master Tamer. After you've bested the Grand Master Tamer, dailies from each Tamer will unlock for that continent. All the dailies continue to reward experience for your companions, however only the Grand Master daily quest will reward the Sack of Pet Supplies.